Terms of Service

Agreement to Terms

By accessing or using the services provided by ZEN SOFTWARE SOLUTIONS LLC ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.

Services

We provide software development and related services including custom software development, web applications, mobile applications, SaaS platforms, API development, cloud services, UI/UX design, and technical consulting. Specific services, deliverables, timelines, and pricing will be outlined in individual project agreements or statements of work.

Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information necessary for the project
• Respond to communications and requests in a timely manner
• Review deliverables and provide feedback within agreed timeframes
• Make payments according to agreed terms
• Ensure you have the rights to any content or materials you provide

Intellectual Property

Client Work: Upon full payment, you will own the intellectual property rights to custom code and deliverables created specifically for your project, as outlined in your project agreement.

Pre-Existing Materials: We retain rights to any pre-existing code, frameworks, libraries, or tools that we use or incorporate into your project. You are granted a license to use these materials as part of your deliverables.

Third-Party Materials: Any third-party software, libraries, or services used in your project remain subject to their respective licenses.

Payment Terms

Payment terms will be specified in individual project agreements. Generally, we require an initial deposit before work begins, with remaining payments due at agreed milestones or upon completion. Late payments may result in project delays or suspension of work. You are responsible for any applicable taxes.

Confidentiality

We treat all client information, project details, and business data as confidential. We will not disclose your confidential information to third parties except as necessary to perform our services or as required by law. Specific confidentiality terms may be outlined in project agreements or separate NDAs.

Warranties and Disclaimers

We warrant that our services will be performed in a professional manner consistent with industry standards. We provide a warranty period (as specified in your project agreement) during which we will fix defects at no additional cost.

EXCEPT AS EXPRESSLY PROVIDED, OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT OUR SERVICES WILL MEET ALL YOUR REQUIREMENTS OR THAT THEY WILL BE ERROR-FREE.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO OUR SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU FOR THE SPECIFIC SERVICES GIVING RISE TO THE CLAIM. WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

Termination

Either party may terminate a project agreement according to its terms. Upon termination, you are responsible for payment of all work completed to date. We will provide deliverables for work that has been paid. Specific termination procedures will be outlined in project agreements.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising from these Terms or our services shall be resolved in the courts of Florida.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after changes constitutes acceptance of the modified Terms.

Contact Information

If you have questions about these Terms of Service, please contact us at: